Privacy Policy

Information We Collect

We gather different types of information depending on how you interact with us. Some of it you give us directly, and some we collect automatically through our website.

Information You Provide

When you reach out through our contact form or sign up for our programs, you'll share things like:

• Your name and email address
• Phone number if you choose to provide it
• Information about your investment interests and experience level
• Any questions or comments you send us

Information We Collect Automatically

Like most websites, ours collects some technical information when you visit:

• Your IP address and general location (city level, not your exact address)
• Browser type and device information
• Which pages you visit and how long you stay
• The website that referred you to us

How We Use Your Information

We're not in the business of selling data. Everything we collect serves a specific purpose related to our educational services.

Your contact details help us respond to your enquiries and send you relevant information about our investment awareness programs. If you've asked about upcoming courses scheduled for late 2025 or 2026, we'll use your email to keep you updated.

The technical information we gather helps us understand which content resonates with visitors. For example, if everyone's reading our articles on market fundamentals but ignoring portfolio theory, that tells us something about what people need right now.

Legal Basis for Processing

Under Australian privacy law, we need legitimate reasons to handle your personal information. Here's what applies to us:

• Consent: When you fill out our contact form, you're giving us permission to use that information to respond
• Contractual necessity: If you enrol in a program, we need your details to provide that service
• Legitimate interests: We analyse website usage to improve our educational content
• Legal obligations: We keep certain records to comply with Australian business laws

Data Storage and Security

Your information lives on secure servers located in Australia. We use industry-standard encryption for data transmission—that's the "https" you see in your browser.

Access to personal information is restricted to team members who actually need it. Our website host maintains regular security updates and backups. We're a small operation, which honestly works in your favour here—fewer people handling your data means fewer potential weak points.

That said, no system is completely foolproof. While we take reasonable precautions, internet transmission always carries some inherent risk.

How Long We Keep Your Information

We don't hold onto your data indefinitely. Here's our general approach:

Contact Enquiries

If you send us a question through the website, we'll keep that correspondence for two years. After that, it's deleted unless there's a specific reason to retain it (like an ongoing conversation about future programs).

Program Participants

For people who join our investment awareness courses, we maintain records for seven years. This aligns with Australian tax and business record requirements. Once that period ends, we securely delete the information.

Website Analytics

Technical data about site visits gets aggregated and anonymized within 90 days. We keep the anonymized statistics longer for trend analysis, but it can't be traced back to individual visitors.

Your Rights Under Australian Law

The Australian Privacy Principles give you several rights regarding your personal information. You can exercise these by contacting us at any time.

Access Your Information

You have the right to ask what personal information we hold about you. We'll provide this within 30 days, free of charge for reasonable requests.

Correction

If your details are outdated or incorrect, let us know and we'll fix them. This is particularly important if you've changed your email address or phone number.

Deletion

You can request deletion of your personal information, subject to certain exceptions. For instance, if we're legally required to keep certain records, we'll need to retain those. But generally, if you want your information removed, we'll make it happen.

Withdrawal of Consent

Changed your mind about receiving updates from us? You can withdraw consent at any time. Every email we send includes an unsubscribe option, or you can contact us directly.

Cookies and Tracking Technologies

Our website uses a minimal number of cookies—small text files stored on your device. We're not tracking you across the internet or building detailed profiles.

We use basic analytics cookies to understand general traffic patterns. These tell us things like how many people visit our blog versus our course information pages. It helps us know what content to prioritize.

You can disable cookies through your browser settings if you prefer. The website will still function, though we won't be able to remember preferences between visits.

Third-Party Services

We work with a few external providers who might process your information as part of delivering our services:

Email Service Provider

We use a third-party platform to send emails. They process your email address and name, but only for the purpose of delivering our messages. They're bound by their own privacy policies and data protection agreements.

Website Hosting

Our hosting provider maintains the servers where our website lives. They have access to technical data but not to individual user details beyond what's necessary for server maintenance.

Payment Processing

If you enrol in a paid program, payment details go through a secure payment processor. We don't store your credit card information on our servers—that's handled entirely by the payment company, which complies with banking security standards.

All these providers are based in or operate under Australian jurisdiction, so your data stays protected under local privacy laws.

International Data Transfers

We primarily operate within Australia, and your information stays on Australian servers. In the rare event that we need to transfer data internationally—say, using a specialized service only available overseas—we'll ensure appropriate safeguards are in place and inform you beforehand.

Children's Privacy

Our investment education programs are designed for adults. We don't knowingly collect information from anyone under 18. If we discover we've inadvertently gathered data from a minor, we'll delete it promptly.

Changes to This Policy

We review this privacy policy periodically and update it when necessary. Any significant changes will be posted here with a new "last updated" date. For material changes that affect how we use your information, we'll notify you directly via email if we have your contact details.

It's worth checking back occasionally, especially if you're enrolled in one of our programs or have ongoing contact with us.